Bay 6, 100 Real Martin Drive, Fort McMurray, AB T9K 2S1, Canada
Delivery: +1 780-750-6363

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. ACCESS TO AND USE OF THIS SITE IS PROVIDED SUBJECT TO THESE TERMS AND CONDITIONS. USE OF THIS SITE CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS, VIEW OR USE THIS SITE IN ANY MANNER.

This site (“the “Site”) is operated by 2138643 Alberta Ltd. o/a Milano’s Pizza and Grill (“Milano’s) and the following terms and conditions (these “Terms and Conditions”) govern your use of this Site.

User Registration

In order to access and use certain content, features, or functionality of this Site, you may register for this Site and have a unique username and password and provide certain additional information, which may include, without limitation, your address and email (collectively, a “User Account”). If you elect to become a registered User of this Site, you are responsible for maintaining the strict confidentiality of your User Credentials, and you shall be responsible and liable for any access to or use of this Site by you or any person or entity using your User Credentials, whether or not such access or use has been authorized by you or on your behalf. You agree to (a) immediately notify Milano’s of any unauthorized use of your User Information or User Account, or any other breach of security, and (b) ensure that you log off from this Site at the end of each session. It is your sole responsibility to (i) control the dissemination and use of your User Information and User Account, (ii) update, maintain and control access to your User Information and User Account, and (iii) cancel your User Account on this Site. Milano’s reserves the right to deny access, use and registration privileges to any User of this Site if we believe there is a question about the identity of the person trying to access any account or element of this Site. Milano’s shall not be responsible or liable for any loss that you incur as a result of someone else using your User Account and/or password

Pricing and Payment

You hereby agree to pay in full the prices (including, without limitation, all applicable taxes) for any orders placed using your User Account(s) (or any orders placed as a guest).
You are responsible for any taxes imposed on any transactions conducted on or in connection with this Site and applicable taxes will be added to the amount charged for the applicable transaction on this Site.
Your use of this Site includes the ability to enter into agreements and/or to make purchases electronically. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by and to pay for such agreements and purchases. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions you enter into on this Site, including without limitation and to the full extent allowed by law, policies, contracts, and applications.

Cancellations/Changes:

Your online order will be processed immediately; cancellations and changes cannot be made once the order has been submitted. If your order is for a future date, changes can be submitted in advance and leading to your order date within 2 hours of expected delivery and/or pick-up.

Customer Satisfaction:

Here at Milanos, we take pride in our excellent customer service. If you are unsatisfied with the quality of your order or experience please call us at 780-750-6363 or email us at contactus@milanosftmc.com so we can address your concern.

Compliance

By using this Site, you represent, warrant and covenant that: (a) you are 18 years of age or older; (b) your use of this Site does not violate any applicable law, rule or regulation and you shall comply with all of the terms and conditions set forth herein; and (c) all information, including, without limitation, payment information (e.g., credit card, debit card information, etc.), you submit is truthful and accurate and you shall maintain and promptly update the accuracy of such information, as applicable. If you provide information that is untrue, inaccurate, not current or incomplete, or Milano’s suspects that such information is untrue, inaccurate, not current or incomplete, Milano’s has the right to suspend or terminate your registration (in whole or in part) and/or refuse any and all current or future use of this Site (or any portion thereof) by you, in its sole discretion, with or without notice to you, and without liability or obligation to you or any third party.

Privacy Policy

We respect your privacy and the use and protection of your personally identifiable information. In the course of your use of this Site, you may be asked to provide certain personalized information to us (such information referred to hereinafter as “Personal Information”). Our information collection and use policies with respect to the privacy of such Personal Information are as follows:
• to fulfill orders;
• to anticipate order preferences when you contact us again;
• to evaluate and respond to requests, inquiries and applications;
• to comply with and enforce applicable legal requirements or audit requirements; and
• to provide you with requested services.
• to contact you when your order is ready for pickup and or delivery

You acknowledge and agree that you are solely responsible for the accuracy and content of Personal Information.

If you tell us that you do not wish us to keep your Personal Information, we will destroy it, subject to retention throughout automatic backup procedures and in connection with applicable record retention requirements.

We may also use and disclose your Personal Information as may be required or permitted by law.

We will not collect, use or disclose your Personal Information for any other purpose.

We evaluate our equipment and security procedures regularly and modify them as necessary. Despite these safeguards, due to inherent uncertainty in the use of the internet and information systems and the potential for unlawful attacks by third parties, we cannot guarantee that the use of our systems, websites, or applications will be completely safe or secure.

Limitation of Liability

Milano’s will not be liable for any damages or injuries caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. Under no circumstances shall Milano’s be liable for any damages resulting from the use of this Site or the Materials (as defined below), including without limitation, indirect, special, consequential, incidental or punitive losses, damages or expenses or lost profits or savings even if Milano’s has been advised of their possible existence, or even if Milano’s or an authorized Milano’s representative has been advised of the possibility of such damages, or both.

Disclaimer

THE MATERIALS IN THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. MILANO’S MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. THE MATERIALS IN THIS SITE ARE PROVIDED IN GOOD FAITH ON AN “AS IS” BASIS AND WITHOUT WARRANTIES, CONDITIONS OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. MILANO’S DISCLAIMS ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THIS SITE OR ANY OF THE MATERIALS. MILANO’S DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE AND THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT THIS SITE AND THE MATERIALS WILL BE ACCESSIBLE AND PERFORM IN ACCORDANCE WITH YOUR EXPECTATIONS OR THAT THIS SITE OR THE SERVER THAT MAKES THIS SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MILANO’S DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT MILANO’S) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE DISCLAIMERS CONTAINED HEREIN SHALL APPLY TO ALL DAMAGES OR INJURIES INCURRED FROM OR RELATED TO YOUR USE OF THIS SITE AND THE MATERIALS. TO THE EXTENT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION DOES NOT APPLY TO YOU.

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD MILANO’S, ITS EMPLOYEES, DIRECTORS, REPRESENTATIVES, AGENTS AND AFFILIATES HARMLESS FROM AND AGAINST ALL LIABILITIES, COSTS AND EXPENSES INCLUDING REASONABLE ATTORNEYS’ FEES, RELATED TO ANY VIOLATION OF THESE TERMS AND CONDITIONS BY YOU.

Law and Jurisdiction

These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of the Province of Alberta.